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Refund Policy

At Sneaker Plug Hyderabad, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, our refund policy ensures a seamless resolution.

Eligibility for Refund:

  • Products must be returned in their original condition, unworn and with all packaging, tags, and accessories intact.

  • Refund Window: Returns must be initiated within 7 days of receiving the product.

  • Non-Refundable Items: Certain limited edition or final sale items may not be eligible for refunds. These items will be clearly marked on the product page.

Refund Process:

  • Once we receive your return and verify its condition, your refund will be processed to your original payment method within 7-10 business days.

  • Shipping Costs: Shipping fees for the original purchase are non-refundable. Return shipping fees are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped, damaged product).

To initiate a return or refund, please contact us at theplug@sneakerplughyd.com

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